User Guide

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About shipping and shipping

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We will deliver it in letter packs, Yu-packs, etc.
The shipping fee is 700 yen for all items. It's free for over 5,000 yen.

Please note that you cannot specify the delivery company.

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[Timing of product shipment]

Depending on the gift, it may take some time to open the eyes at the main hall of Myorinji Temple.

Made-to-order Buddhist implements can take from one month to a year.

If you purchase both in-stock items and made-to-order items at the same time, we will ship the in-stock items together with the made-to-order items.

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Therefore, if you are in a hurry, please order the in-stock item and the made-to-order item separately.

In-stock items will be shipped within 1-3 weeks after confirming your order.

* In the case of pre-shipment payment, the estimated delivery date may change depending on the customer's payment timing.

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About payment method

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Payment can be made by credit card (VISA / Master / JCB / AMEX / Diners / (Apple Pay)), convenience store payment (FamilyMart, Lawson, Ministop, Daily Yamazaki, Seiko Mart) , Paige, and bank transfer.

* Customers are responsible for the settlement fee.

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KOMOJU Co., Ltd. handles convenience store payments, pay-easy, and bank transfers at the Myorin-ji online awarding office.

At the time of payment, the payment destination may be KOMOJU Co., Ltd.

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KOMOJU Customer Service

050-6861-0243 Reception hours: 10: 00-17: 00

2-5-10 Kichijoji Honcho, Musashino City, Tokyo

* In consideration of security, SSL (data encryption technology) is used for credit card payment processing.

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Online payment

After confirming payment , we will send you the gift.

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About returns

Defective product

Please contact us immediately after the item arrives. Please note that we cannot accept returns unless the item is defective.

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We will only accept returns of unopened and unused items if you contact us by email within one week of arrival.

Items such as Buddhist statues and Buddhist implements that have been opened for the customer, items that have been written directly on the red stamp book, items that have been taken out of the packing bag even once, and items that are convenient for the customer (different from what was expected, different image, etc.) We will not accept any returns due to (reason).

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Customers are responsible for the shipping costs for returned goods.

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In the case of direct writing of the red stamp book

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Please note that there is no compensation if the red stamp book is lost or damaged due to an accident during delivery of the red stamp book.

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Return deadline

Within 7 days after the item arrives. If the product is defective, we will replace it with a non-defective product.
* Please note that we cannot accept returns due to customer's convenience.

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Return shipping

If the product is defective , we will bear it.

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~ Display based on the Act on Specified Commercial Transactions ~

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Distributor

Religious corporation Myorinji

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Representative responsible

Kumazawa Tatsuki

address

1582 Oiso, Oiso Town, Naka District, Kanagawa Prefecture

telephone number

0463-61-0749

Telephone reception time

9: 00-17: 00

Public email address

Here

Homepage URL

https://myorinji.com/

Selling price

Please refer to the product introduction page

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Delivery time

If it is in stock, it will be delivered within 1 month of your order.

Made-to-order products may take 1 month to 1 year.

In the case of writing directly to the red stamp book, it may take about one month after receiving the order, and if it is crowded, it may take longer. If you are in a hurry, please order "write down" instead of "write directly on your stamp book".

payment method

Bank transfer, credit card, convenience store payment, pay-easy

* Customers are responsible for the settlement fee.

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Returns, exchanges, cancellations, etc.

We cannot accept returns or returns after the product has been shipped. We will exchange it for a non-defective product only if the product is defective.

"Direct writing" of the red stamp on the red stamp book cannot be returned, returned or exchanged.

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Return deadline

Please contact us within 7 days of shipping the product.

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Return shipping

In the case of defective products, Myorin-ji will bear the burden, otherwise the customer will bear the burden.

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Private policy

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" Personal information" is information about a living individual that can identify a specific individual by the name, date of birth, or other description contained in the information, and can be easily collated with other information. It is something that can be used to identify a specific individual.

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2. Collection of personal information

At this temple, we may collect your personal information when you purchase products or make inquiries.
When collecting, we will specify the purpose of use and use legal and fair means.

The personal information collected at this temple is as follows.

a) Name, furigana
b) Address
c) Phone number
d) Email address
e) password
f) Shipping information
g) Transaction history with Myorin-ji Temple and its contents
h) Information that can be identified by a specific individual by combining the above

3. Use of personal information

At Myorin-ji, the purposes of using the personal information entrusted to us by our customers are as follows.

a) Confirmation and inquiry of your order
b) Confirmation and inquiry of product shipment
c) When replying to an inquiry

This temple will not disclose or provide personal information to a third party without the consent of the customer except in the following cases.

a) When required by law, and when it is necessary for a national institution or local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by the law.
b) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
c) When exchanging personal data with an affiliated company of the company that operates this temple

4. Security management of personal information

For the safety management of personal information entrusted to us by our customers, the service provider will take rational, organizational, physical, human, and technical measures, and at this temple, we will handle the personal information appropriately in accordance with relevant laws and regulations. We will endeavor to prevent risks such as unauthorized intrusion into data, loss, falsification, and leakage of personal information.

5. Correction and deletion of personal information

Please let us know the correction / deletion of personal information entrusted to you by the following inquiries.
 

6. About the use of cookies

We may use cookies to provide you with better service, but this does not allow us to collect personally identifiable information and does not infringe on your privacy.
* A cookie is information that is sent from the server computer to your browser and stored on the hard disk of your computer.

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7. About using SSL

When entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, obstruction, or falsification of this information to ensure security.
* SSL is a function that encrypts information to prevent eavesdropping and data tampering. By using SSL, it is possible to send information more securely.

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8. Contact information

Please see the notation based on the Specified Commercial Transactions Law.

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9. Privacy policy changes

When we change the personal information we collect, the purpose of use, or other privacy policies, we will announce the changes to this page.

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